Shipping Policy

Effective Date: January 3, 2024

1. Scope

1.1 Digital Products:

Worldhook Web Solutions Pvt. Ltd. primarily provides digital products and services. As such, there are no physical items to be shipped.

1.2 Service Delivery:

Our services are delivered electronically, and the completed work, files, or other deliverables will be transmitted through secure digital channels.

2. Delivery Time

2.1 Project Timelines:

Project delivery timelines are discussed and agreed upon at the start of each project. Timelines vary based on project complexity, scope, and client requirements.

2.2 Communication:

We will keep you informed of progress throughout the project and notify you of any potential delays as soon as they are identified.

3. Client Responsibilities

3.1 Timely Responses:

Clients are responsible for providing timely feedback, approvals, and any required content or information. Delays in client responses may impact the delivery timeline.

3.2 Content Provision:

All necessary content, images, logos, and access credentials should be provided at the beginning of the project to ensure smooth and timely delivery.

4. Client Review and Approval

4.1 Project Approval:

Upon completion of deliverables, clients will be asked to review and approve the work. Please review all deliverables carefully before approval.

4.2 Revisions:

Revision requests should be submitted within the agreed revision period as specified in your project agreement. Additional revisions beyond the scope may incur extra charges.

5. Project Completion

5.1 Handover:

Upon project completion and final payment, all deliverables will be handed over to the client. This includes:

  • Source files and code access
  • Documentation (if applicable)
  • Login credentials and access details
  • Training materials (if included in scope)

6. Additional Services

6.1 Ongoing Support:

Post-project support and maintenance services are available under separate agreements. Please contact us to discuss your ongoing needs.

7. Contact Information

For questions about delivery or project timelines, please contact us: