Emergency Support
Fast response for critical issues affecting your store's availability or functionality.
Service Features
24/7/365 emergency availability
Guaranteed response under 1 hour
Immediate issue diagnosis & triage
Rapid resolution (most issues fixed same-day)
Site down recovery & restoration
Data recovery from backups
Security breach investigation & remediation
Emergency performance fixes (site slow/crashing)
Critical checkout & payment bug fixes
Root cause analysis report
Prevention plan to avoid recurrence
Post-incident report for your records
48-hour follow-up monitoring
Preventive hardening recommendations
Priority emergency hotline access
How We Work With You
Timezone-friendly collaboration with weekly updates. Most projects launch in 2-4 weeks.
Discovery Call
Free 30-min strategy call at your convenience
Proposal & Quote
Fixed-price proposal in USD within 24hrs
Design & Approval
Figma mockups with unlimited revisions
Development
Weekly demos on staging environment
Testing & QA
Cross-browser & mobile testing
Launch & Support
30-day post-launch support included
Common Questions
Most projects are completed in 2-4 weeks, depending on scope and complexity. Simple projects can be done in 1-2 weeks, while enterprise implementations may take 6-8 weeks. We'll provide a detailed timeline during your free discovery call.
We provide fixed-price quotes in USD with no hourly surprises. Payment is typically 50% upfront and 50% on completion. We accept all major credit cards, PayPal, and wire transfers. After understanding your requirements, we'll provide a detailed proposal within 24 hours.
Absolutely! We work with clients across USA, Canada, UK, Australia, Germany and 60+ other countries. Our team has overlapping hours with EST, PST, GMT, and AEST timezones. Most clients get same-day responses, and we're available for calls during your business hours.
Yes! Every project includes 30 days of free post-launch support for bug fixes. We also offer monthly retainer plans for ongoing maintenance, updates, and priority support. 80% of our clients continue working with us long-term.
We're flexible! Most clients prefer Slack, Zoom, or email. We provide weekly status updates and demos on a staging environment. All communication is in clear, professional English — no language barriers.
Simply click the "Get a Quote" button to fill out a quick form, or contact us via WhatsApp for instant response. We'll schedule a free 30-minute discovery call at your convenience to discuss your project and provide a fixed-price proposal.
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Learn moreReady to Get Started with Emergency Support?
Join 750+ brands across USA, UK, Canada, Australia & Germany. Get your free quote today — no strings attached.
⚡ Same-day response • 💵 Fixed USD pricing • 🛡️ 30-day post-launch support